Medical Transcription

Today, a lot of medical dictation services will use both international as well as US transcriptionists. The reason for this is that it provides them with a huge advantage with regard to response times. By having teams of transcriptionists based around the globe, a transcription service can respond to a client's requirements no matter when it was submitted, and they do not need to operate a number of different shifts of employees as if they were based in one location.

These particular businesses will only hire those transcriptionists who have gained their qualifications -- no matter where they actually work. Certainly, there is no denying that there are cost savings involved, not just for the transcription service, but also for their clients when they use offshore medical transcriptionists rather than ones in their own country.

When it actually comes time to choose a medical dictation service, there are some things that you need to look at first. You need to look at and then evaluate the following factors.

1. How long does it take them to turnaround the work they have been provided with? 2. How accurate is the work that is being produced by the transcriptionists? 3. What security do they have in place to ensure that information can not be accessed by outside sources?

When it comes to the time it takes for a service to return work to clients, the standard time is between 24 and 48 hours after the work has been received. But some companies can provide their clients with a service that turns around the work in 1, 2 or 4 hours.

As for the accuracy factor, it is best not to receive any transcripts at all if the work is inaccurate. Any mistakes in the transcripts could endanger a person's health. Also, there could be issues relating to legal problems. Therefore, look for a service which employs transcriptionists who have experience in your particular field of medicine. Plus, look for those that have a team who will double check all the transcripts that are produced prior to them being released. These people are often referred to as QA (quality assurance) employees.

Above we have discussed turnaround times and accuracy, now we need to look at the type of security a good quality medical dictation service should have in place. Today you should be looking for a service which uses 128 bit SSL security, and if they use anything else, then ask them what they do to ensure that all communications are secure. But as well as the computer security, you need to find out what physical security measures the service has in place. Ask them just how they make sure that the data they receive is secure, where they locate it, and what processes do they use to screen those that they employ to carry out the work. Only once you have received suitable answers to your questions can you then make an informed decision with regard to just which service you are going to be using.

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